Enterprise how to carry out total quality management TQM?
Total Quality Management, TQM (Total Quality Management) refers to an organization take the Quality as the center, on the basis of full participation, purpose is to through the customer satisfaction and all members of the organization and the Management way of social benefit and achieve long-term success.This paper mainly introduces enterprise should be how to develop the methods of TQM.
How to carry out total quality management?
The following mainly introduces the method of total quality management:
A, implement PDCA circulation method of work
PDCA is English Plan (Plan), Do (execute), Check (Check), Action (summary, processing) four word the first letter of the composite.Work PDCA cycle, according to the plan, implementation, inspection, processing so that the order of the four stages to management.In quality management activities, asked to each work according to the plan, through the practice, to test the result, the solution into the standard of success, will not be successful scheme to solve until the next cycle.This kind of work procedures, reflect the management activities of the general regularity.